Privacy Policy

This Privacy Policy (“Policy”) explains how Simplepay Finance Private Limited (“SFPL”) collects, uses, shares and protects information of users (“You”/ “Yourself”) through its mobile application/ website located at the www. (“Platform”).

SFPL is committed to protecting your privacy and has therefore, provided this Policy to familiarize You with the manner in which SFPL uses the information disclosed by You to SFPL.

The terms of the Policy shall govern your use of the Platform. This Policy shall be construed in compliance with Information Technology Act, 2000 as amended from time to time and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


SFPL reserves the right to change, modify or remove portions of this Policy at any time. SFPL recommends that You review this Policy periodically to ensure that You are aware of the current privacy practices. SFPL may notify You of the modifications to the Policy on Your use of the Platform or in any other manner as SFPL may deem fit. Your continued use of the Platform after the amendment to the Policy will be deemed acceptance of the modifications thereof.

1. Collection
1.1 Information SFPL may collect:
For the purposes of this privacy statement, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of SFPL. In general, you may browse our Platform without providing any Personal Information about yourself. However, we collect certain information such as.

a. Personal Information: You may be required to provide certain information such as Your name, (current & former), Date of birth, address (address history if applicable), email ID, phone number, Next of Kin details, photograph, documents to prove identity or address, Gender & Ethnicity, Health information (please mention if any physical disability also) including drug test results, Driving records, place of birth, resume, cover letter, notice period required to serve in your current organization, desired salary, training, professional qualifications and skills, education history, work experience, prior employment obligations and job related preferences and constraints, BG check related details etc., and any other public record information and any other details capable of identifying You (“Information”) for the provision of the Services to You via the Platform. SFPL collects only such Personal Information that SFPL believes to be relevant and is required to understand You or Your interests and for the provision of the Services.

b. Non-Personal Information: SFPL may collect technical data such as the IP address of Your device, device ID, the IMEI of Your mobile device, IMSI of Your SIM, etc. As this will not contain any personally identifiable information, SFPL may use this Non-Personal Information in any manner as SFPL deems fit.

c. Cookies and Usage Data:
i. Usage Data: We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
ii. Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
iii. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a Platform and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
iv. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
v. Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

2. Use of Information by SFPL
The Information provided by You to SFPL will be kept confidential to the maximum possible extent, and may be used for a number of purposes connected with SFPL’s business operations which may include the following: To provide and maintain the Service
a) to notify you about changes to our Service
b) to provide better usability, troubleshooting and site maintenance
c) to allow you to participate in interactive features of our Service
when you choose to do so d) to provide customer care and support
e) to provide analysis or valuable information so that we can improve the Service
f) to monitor the usage of the Service
g) to detect, prevent and address technical issues
h) dealing with requests, enquiries and complaints and customer related activities;
i) to provide access to desirable content based on your preferences.
j) marketing products and services and data analysis, including for providing advertisements and surveys of relevance to You;
k) personalizing and enhancing Your experience while using the Platform by presenting products and offers tailored to You; and
l) abiding with laws and law enforcement / regulatory requests.

3. Disclosure
3.1 By accessing this Platform, you hereby give your express consent to share your Personal Information within:
• SFPL or with any of its subsidiaries;
• Business partners;
• Service vendors;
• Authorized third-party agents; or
3.2 Additionally, Your consent may be implicit or implied or through course of conduct as necessary or appropriate or where the Information may be disclosed as follows: (a) in any manner permitted under applicable law, including laws outside Your country of residence; (b) to comply with legal process whether local or foreign; (c) to respond to requests from public and government authorities, including public and government authorities outside Your country of residence; (d) to enforce the terms and conditions of the Platform; (e) to protect SFPL’s rights, privacy, safety or property, and/or that of SFPL’s affiliates, You or others; and (f) to allow SFPL to pursue available remedies or limit the damages that SFPL may sustain.

4. Google Analytics
4.1 Google Analytics is a web analytics service offered by Google that tracks and reports Platform traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. you can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
4.2 For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

5. Links to Other Sites
5.1 Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
5.2 We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

6. Children’s Privacy
6.1 Our Service does not address anyone under the age of 18 (“Children”).
6.2 We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

7. Information Security and Storage
7.1 SFPL uses reasonable security measures, at the minimum those mandated under Information Technology Act, 2000 as amended and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard and protect Your data and information. SFPL has adopted reasonable security practices and procedures, in line with IS/ISO/IEC 27001, to include strategic, operational, managerial, technical, and physical security controls to safeguard and protect Your data and information. SFPL has implemented such measures, as stated above, to protect against unauthorized access to, and unlawful interception of Your Information. However, security risk cannot be completely eliminated while using the internet. You accept the inherent security implications of providing information over the internet and agree not to hold SFPL responsible for any breach of security or the disclosure of personal information unless SFPL has been grossly and wilfully negligent. SBFSPL shall store all personal data on the servers located in India

7.2 Notwithstanding anything contained in this Policy or elsewhere, SFPL shall be under no liability whatsoever in case of occurrence of a force majeure event, including in case of non-availability of any portion of the Platform and/or the Services occasioned by any act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man- made disaster, infrastructure failure, technology outages, failure of technology integration of partners or any other cause whatsoever, beyond the control of SFPL. Further, in case of a force majeure event, SFPL shall not be liable for any breach of security or loss of data / Information, or any Content uploaded by You to the Platform.

7.3 Our Retention of Personal Data: SFPL shall retain personal data for as long as necessary to provide the access to and use of the Platform, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

7.4 Data Deletion or Shredding: Any documents that contain sensitive or confidential information (and particularly sensitive personal data) will be disposed of as confidential waste and be subject to secure electronic deletion; some expired or superseded contracts may only warrant in-house shredding. The Document Disposal / Shredding will be carried out as per the Scheduled frequency.

8. Governing Law and Jurisdiction
Any dispute over privacy issues will be subject to this Policy, the Terms of Service, and the laws of the Republic of India. The competent courts in Gurugram, Haryana, India alone shall have exclusive jurisdiction with relation to any and all disputes arising out of this Policy.

9. Choice/Opt-out
Customers can unsubscribe the email at any point of time according to their desire by following the suggestion given at the bottom of the page

10. Grievance Reporting
Customers / Third Party with inquiries or complaints about the processing of their personal information shall bring the matter to the attention of the Grievance Officer in writing to the below mentioned details:
Name: Mandar Sureshchandra Godbole
Email: [email protected]
Mobile: +91 9967060426

Terms and conditions for use of the website of Simple Pay Finance Private Limited

Eligibility to use the Website
Those users who are eighteen (18) years of age or older can use and access the site and by using the services of this site, the user represent and warrants that he is 18 or older and agree to abide by all of the terms and conditions of these Terms of Use. If the user violates any of the terms of use, or otherwise violate any agreement, the Company may terminate account of the user, delete his profile and data and/or prohibit him from using or accessing the Service or the Site, at any time in its sole discretion, with or without notice, including without limitation if it believes that the user is violating or posing any risk to the site or the company.
Simple pay finance private limited(SFPL) is a NBFC providing Personal and Gold loans . The terms and conditions of the lender financial shall supersede any information presented displayed here.

User Account
User is responsible for maintaining the confidentiality of his account and password and for restricting access to his computer to prevent unauthorized access to his account. User agrees to accept responsibility for all activities that occur under his account or password. He should take all necessary steps to ensure that the password is kept confidential and secure and should inform the company immediately if he has any reason to believe that his password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. User is to ensure that the details provided by him are correct and complete and inform the company immediately of any changes to the information that he provided when registering. SFPL reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice.

By using this site user acknowledge that the Services are for his personal use only and agree not to sell, publish, trade, resell or exploit for any commercial purposes, any portion of the Services or Product purchased via the Platform. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, services or intellectual property rights obtained while availing the Services.
To use the Services on the Platform, the user agrees to not breach or circumvent any laws, third-party rights or Our systems, policies, and not to use the Platform for committing any criminal offence or any unlawful activity for any fraudulent purposes or illegal purposes; not use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to modify or interfere with Our Platform or access the Platform or other third-party information for any purpose; not use the Platform for harassing any person or third party, or for making any defamatory, obscene, indecent remarks.
User acknowledges that any data including but not limited to the pricing of the Products and typographical errors may occur or maybe inaccurately displayed on the Platform. Therefore, in the event that Product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, then the company have right to correct it

By using this site the user agrees not to host, display, upload, modify, publish, transmit, update or share any information or User Submissions which belongs to another person and to which the Customer does not have any right to or is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another´s privacy, including bodily privacy, insulting or harassing on the basis of gender, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; is harmful to children in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; impersonates another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; contains misleading information regarding the origin of the content; or
If the user is found to be in non-compliance with the laws and regulations, these Terms, or the privacy policy of the Website, SFPL shall have the right to immediately terminate/block usersr access and usage of the Website and remove any non-compliant Content and or comment, or any unlawful information, which is prohibited under any law for the time being in force, uploaded by you, subject to storage post removal as required under applicable laws, and shall further have the right to take recourse to such remedies as would be available to SFPL under the applicable laws.

Proprietary Rights in Site Content; Limited License
Intellectual and proprietary rights
“Intellectual Property” means and includes names, trademarks, trade names, trade dress, service marks, insignias, designs, works of authorship, inventions, whether patentable or not, trade secret or confidential information, and any other intellectual and/or industrial property in all goods, services and material including all documents, reports, charts, drawings, databases, products, software, source codes, models, samples, systems, slides, tapes, graphs, notes, specifications, processes, tools and methodologies.
All Intellectual Property provided by SFPL on the site shall remain its exclusive property no user shall be entitle to copy , download or use the same except without the written permission from the SFPL.
All content on the Site, including but not limited to designs, text, graphics, pictures, video, information, software, music, sound and other files, and their selection and arrangement (the "Site Content"), are the intellectual property and proprietary property of the Company with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the SFPL’s prior written permission. Use is granted a limited license to access and use the Site and to download or print a copy of any portion of the Site Content solely for his use in connection with use of the Site or Service. Except for his own use, user is not permitted to republish Site Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of the Company, is strictly prohibited and shall be treated as violation of license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable by SFPL at any time without notice.

Restrictions on Data Collection
Without SFPL prior consent, the user shall not:
• use any automated means to access this Site or collect any information from the Site (including, without limitation, robots, spiders, scripts or other automatic devices or programs);
• frame the Site, utilize framing techniques to enclose any Content or other proprietary information, place pop-up windows over this Site"s pages, or otherwise affect the display of this Site"s pages;
• engage in the practices of "screen scraping," "database scraping" or any other activity with the purpose of obtaining content or other information; or
• use this Site in any manner that violates applicable law or that could damage, disable, overburden, or impair this Site or interfere with any other party"s use and enjoyment of this Site.
• SFPL may terminate, disable or throttle users access to, or use of, this Site and the Services for any reason, including without limitation, if SFPL believe that user have violated or acted inconsistently with any portion of these Terms of Use.

“Confidential Information” shall mean all technical and business information relating to services, products, costs, customers, clients, marketing, regardless of whether such information is designated as “Confidential Information”
Every user is liable to maintain such confidential information in strict confidence and shall not disclose such Confidential Information obtained from the site publicly or to any third party in an unauthorized manner. The user must use such Confidential Information only for purposes it is disseminated and for no other purpose; and can only disclose such Confidential Information only with prior written approval of SFPL .

Users are advised to review the Site"s Privacy Policy. By using the Site or the Service, user is consenting to have his personal data transferred to and processed in India. SFPL may listen to and/or record phone calls between user and SFPL’s representatives without notice to user. For example, the company listen to and record calls for quality monitoring purposes.

Governing Law; Venue and Jurisdiction
By visiting or using the Site and/or the Service, user agrees to submit all disputes to the jurisdiction of courts at Delhi.

Modification of Terms and Conditions
SFPL reserves the right to add, modify or replace any of these Terms and Conditions or change, suspend, or discontinue any Scheme at its discretion without any prior notice to the Users. It is the User’s responsibility to check these Terms and Conditions and the Terms of Use periodically for any changes.

Interest rate related changes
The interest rate mentioned on the site are only indicative and does not form any offer on behalf of SFPL and the interest rate will depend on the scheme chosen by the user and separate and specific agreement shall be executed between the SFPL and borrower.

Changes to these Terms of Use
SFPL reserves the right, at its sole discretion, to modify or replace any of these Terms and Conditions without providing any prior notice to the Users. It is the User’s responsibility to check these Terms and Conditions and the Terms of Use periodically for any changes.

Disclaimer of Warranties and Liability
This Website, all the Materials and information/content (including but not limited to software) and services, included on or otherwise made available to user through this website are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, SFPL does not warrant that: This Website will be constantly available, or available at all; or The information on this Website is complete, true, accurate or non-misleading. SFPL will not be liable to user or any other person in any way or in relation to the Materials of, or use of, or otherwise in connection with, the Website. SFPL does not warrant that this site; information, content, Materials, product (including software) or services included on or otherwise made available to user through the Website; their servers; or electronic communication sent are free of viruses or other harmful components.

Waiver of DND/DNC for calls/SMSes/emails
While using site you may provide your mobile phone no(s), email ids for enquiring about the product and services offered by us. By your act of providing phone no(s) / email id on our website, you expressly waive the Do Not Call (DNC) / Do Not Disturb (DND) registrations on your phone/mobile numbers for contacting you. Hence, no DNC / DND check will be required for the number provided by you on our website. Such modes of contacting you may include sending SMSs, email alerts and / or telephonic calls. We can use details so provided by you to send email alerts and to make follow up calls in relation to the services provided through the Website, for imparting product knowledge, offering promotional offers running on Website & various other offers offered by our partners on the Sites.

1) Except as specifically permitted in this Agreement, no provision of this Agreement can be, nor be deemed to be, waived, altered, modified or amended unless so specified.
Any indulgence or concession given to the User shall not be deemed to be a waiver of the breach or default of the terms of this Agreement.

By using this site the user agrees to indemnify and hold the Company, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney"s fees, arising out of or in connection with user Content, any Third Party Content user posts or share on/or through the Site, or use of the Service or the Site, or any violation of these Terms of Use or of any law or the rights of any third party.

Limitation of damages
In no event shall SFPL or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this Website or any linked Website, even if SFPL is expressly advised of the possibility of such damages.

If you have any questions, comments, requests or require any support or assistance, You may reach out to our Customer support team at:
Name : Mandar Sureshchandra Godbole
Email: [email protected]
Mobile: +91 9967060426